Digital Consultancy - Continuous support on your digital journey

We have found that brands often want ongoing support from someone not involved in the day to day running of their business.

Our clients benefit from our agnostic digital consulting approach, especially when it comes to reviewing partner recommendation as we have no ulterior motive with our fees not being linked to spend.

Our approach is extremely flexible. Many of the brands we work with book a monthly or quarterly retained number of days, to guarantee support at the right times.

Whether it be a second opinion or simply a sounding board we can:

  • Validate a new idea and help develop the implementation plan
  • Review new tests, including how to measure success 
  • Provide advice and challenge to supplier recommendations
  • Reset the strategy, plan and forecasts based on changing objectives
  • Provide proactive thought leadership to futureproof your business

Developing your future digital strategy ...

Supporting your current digital plan ...

Whether you are an established digital brand or new to digital, here are some of the questions we help brands answer:

What new products should I be testing?

Are my partner recommendations valid?

How can I justify additional budget to the decision makers?

What should my plan be now my budgets and/or targets have changed?

How should I rephase and reallocate my budgets?

What new trends should I be leading on?

Which trends should I leave for my competitors to trial first?

How much budget will I need for the next financial year? 

What digital activity should I do more or less of?

Which partners should I be using to grow my business?

We put you and your customers at the heart of everything we do ...



Customer First Digital is a limited company based in Beverley, near Hull in East Yorkshire and registered in England and Wales,

with a company registered number 12382889 and VAT registration number 345 5485 79

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